Vol. 648 – The Importance of a Human Resources Commitment to Business Continuity

September 8, 2022

In today’s world, all organizations in an enterprise environment need to work together to create a holistic response to a disaster event. For many years, groups like operations, information technology and finance have been key focal for points for preparing for events. Lately, there seems to have been a greater focus on the some of the internal business management groups of many companies – including human resources, personnel and other similarly employee focused departments within a company. Ralph Petti explains.

Vol. 647 – What Does Good Look Like, for Information Technology and Cyber?

August 18, 2022

Recently industry subject matter expert Steve Yates was in a conversation with a Chief Information Security Officer (CISO) discussing the organization’s IT / Cyber communications when the conversation moved to a request from one of their customers for provision of 100% Availability. The ultimate goal in technology, 100% availability (high availability), requires no outages, no failures, and no downtime across the entire service architecture and infrastructure. For this to be delivered there can be no single points of failure. Read Steve’s insights on this ongoing concern for every business.

Vol. 646 – Why Cybersecurity and Physical Security Need to Work Together

August 4, 2022

The convergence of cybersecurity and traditional physical security has never been simple, mostly because the skill sets necessary for each discipline are so different. CISOs tend to come from the IT side of the organization while CSOs are often either from the security side, former law enforcement, or former military. It can be hard to find a leader with both the technical skills and the physical security mindset needed to bring the two together. Proven security services leader Michael Martin shares insights on how to address the physical security risk to cyber networks.

Vol. 645 – The Rogers Outage – What can MSPs and customers do?

July 22, 2022

On Friday, July 8, beginning at 4:44 am EDT, Rogers Communications, Canada’s largest mobile and internet provider, suffered a catastrophic outage. More than 11 million customers including banks, ATMs, managed service providers, hospitals and emergency service hotlines were impacted. One SMB customer, impacted for 2 days by the outage, asked their MSP some hard questions. Follow the conversation and engage in the discussion as to what the customer and the vendor could do differently in the future.

Vol. 644 – Reputational Risk: Slow to Build, Quick to Lose

July 7, 2022

Reputational risk is the damage that can occur to a business when it fails to meet the expectations of its stakeholders and is thus negatively perceived. It can affect any business, regardless of size or industry. This threat is real for all organizations — large corporations, small businesses as well as government agencies and non-profits. Andy Ziegler shares personal lessons and simple steps that can help protect your company’s reputation as you respond to a crisis.

Vol. 643 – Recalibrating Active Shooter Preparedness Plans for Today’s Threats

June 16, 2022

The active shooter threat is dynamic and complex. There is a clear upward trend in the number of active shooter incidents each year. Leaders and decision-makers must understand and anticipate the entire lifecycle of an active shooter incident, not simply plan or train for the minutes of terror between ‘shots fired’ and ‘shooter down’. Steve Crimando, with more than 30 years of frontline field experience, outlines seven steps and 3 phases to mature an organization’s active shooter plans.

Vol. 642 – Responding to Shooting Threats: Strategies for Schools

June 2, 2022

Psychologist Dr. Jillian Peterson and sociologist Dr. James Densley co-founded the Violence Project, a nonprofit, nonpartisan research center dedicated to reducing violence in society and using data and analysis to improve policy and practice. Their expertise includes gun violence, violent extremism, cyber violence, trauma and mental illness, street gangs and youth violence. Their research on mass shootings, funded by the National Institute of Justice, has received global media attention. This important webinar presents key findings of their research.

Vol. 641 – Square Pegs Don’t Fit in Round Holes – ERM and Company Misalignment

May 20, 2022

When organizations embark on the Enterprise Risk Management (ERM) journey, one of the first (…and biggest) mistakes they make is to simply cut and paste one of the common risk management standards or frameworks and think it will meet their needs. It’s understandable – after all, there’s a strong temptation to get ERM up and running as a quickly as possible for a variety of reasons. Carol Williams explains that an ERM framework is not one-size-fits-all.

Vol. 640 – The Great Resignation Risk

May 6, 2022

While many are focused on issues like cyber, saying it is perhaps the greatest source of risk to an organization today, globally recognized risk management thought leader, Norman Marks, believes there are greater sources of concern. One of these has been in the news over the last months, called the Great Resignation. He discusses the role that risk and audit practitioners can play, helping management navigate the challenge. What do you think?

Vol. 639 – Preparing Your Network for Workplace Hybridity

April 21, 2022

As more companies move to a work environment that encompasses traditional office space and remote workers, it’s essential to understand the impact on your network. Your network is expected to deliver strong performance and high availability within budget constraints and business priorities. Tommy Rainey tells us more.

Vol. 638 – Ukraine: Urgent lessons for all nations

April 7, 2022

We are being barraged by stories from the tragedy unfolding in Ukraine, and all of us are asking difficult questions about what can or should be done!

This week, Peter Power offers this opinion piece from the perspective of a Business Continuity professional based in the UK. We have known Peter and his valuable insights for more than two decades. We hope you will review his ideas, and let us know where you agree, or disagree!

Vol. 637 – Special Report – Humanitarian Disaster in Ukraine

March 18, 2022

It is difficult to do “business as usual” during this time when 24/7 we see people suffering greatly and a major humanitarian disaster is unfolding in Ukraine. This edition of the Continuity eGUIDE will spotlight stories that tell us more about impacts to people. We will not address political or military concerns; rather we will share perspectives, needs and provisions happening on the ground. The lead story will document how one family reached Warsaw after traveling from Ukraine’s capital. They were among the lucky ones.