The Rogers Outage: What can MSPs and their customers do to ensure service continuity?

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5 Questions to Ask When Building Your Organizational Resilience Strategy

Organizational resilience is more than a business catchphrase – it’s the ability to effectively respond to threats and continue delivering on your promise to employees, customers and stakeholders. It is also everyone’s responsibility.

Are you asking the right questions on your journey to becoming a resilient organization? Also, learn ways to protect your people, places and property while on the road to success.

Check out this infographic for quick tips to get started.

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The Rogers Outage: What can MSPs and their customers do to ensure service continuity?

On Friday, July 8, beginning at 4:44 am EDT, Rogers Communications, Canada’s largest mobile and internet provider, suffered a catastrophic outage. More than 11 million customers including banks, ATMs, managed service providers, hospitals and emergency service hotlines were impacted. One SMB customer, impacted for 2 days by the outage, asked their MSP some hard questions. Follow the conversation and engage in the discussion as to what the customer and the vendor could do differently in the future.

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In the Know...

Excellent Resource: CISO Stories Podcast

The CISO Priorities 2022 podcast addresses the issues CISOs should be prioritizing, and how can they get the most bang for their buck with regard to minimizing potential risks and maximizing potential outcomes. CISO Stories Podcast hosts Sam Curry, CSO at Cybereason, and Todd Fitzgerald, VP of Strategy at the Cybersecurity Collaborative, are joined by an esteemed panel of accomplished security leaders to discuss these challenges and more. Listen to the podcast featuring seasoned CISOs from multiple industries as they share their valuable perspectives on: Ransomware and the impact on global stability Supply chain attacks and trusted infection vectors Detection and response across the network and in the Cloud Incident Response readiness

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Knowing the Number: The new national Suicide & Crisis Lifeline is now active, and available to help those in need

By calling or texting 9-8-8, the line will connect those having a mental health crisis to a trained mental health professional.

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Seeing It All: Cybersecurity is best thought of in terms of how you continue to develop it, rather than as a defined end point

Attacks and threats continue to evolve, requiring a constantly updating response.

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A Shifting Balance: While the number and severity of natural disasters grows, the cost in lives is decreasing

Over the last fifty years, the number of lives lost to natural disasters on an annual basis has decreased by two-thirds.

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Taking Things Personally: Using Facebook, LinkedIn, and other social networks to gather information on their targets, phishing attacks are getting harder to pick out

Even experts are finding themselves fooled by the amount of detail provided.

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Down and Out: A major disruption at one of Canada’s two largest telecoms left emergency services without a way to be reached

The disruption also knocked out Internet, cell phone, and banking services across large parts of the nation.

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What Gets Measured: A key point in managing your cybersecurity plans and expectations is ensuring you have the right measurements

By better understanding your goals, limited resources can be better assigned and spent.

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Survival Kit I From the Preparedness Pioneer!

HELP the people in your organization prepare. The Survival Kit I supplies basic necessities for the first 72 critical hours after a disaster. It provides essentials for one person –food and water, medical, sanitation, and more in a compact, durable backpack, for hands-free mobility.

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11th Annual Building Resilience Through Private-Public Partnerships

The U.S. Chamber of Commerce Foundation will convene in-person on July 28-29, 2022, in Washington, DC to explore the need for readiness strategies to improve resilience and to bring together key players from government, nonprofits, and the private sector.

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Let us know about your upcoming events

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Industry Pulse

How Has Your Organization Managed Supply Chain and Other Top Risks? Tell DRI in This Quick Survey!

Resilience professionals have no shortage of challenges — extreme weather, cyber attacks, the continuing supply chain crisis, to name a few. Take this short survey to let DRI International know what’s at the top of your list.

Your replies are a critical component of the DRI Future Vision Committee’s upcoming 8th annual Trends and Predictions Reports. Each year, these reports document the risks faced by the resilience community, and how they may evolve. Both the industry and the media use these reports to gain key insights and analysis of the global factors that are shaping the industry, what to expect, and how to prepare.

Take the survey >>


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