10 Tips to Ensure Crisis Readiness in the 21st Century
Even the casual observer will arrive at the conclusion that in 2019, adversity affects organizations daily no matter their size, geographical footprint, or mission. We have only to look at the news headlines regarding crises [...]
10 Questions to Ask When Choosing an IT Alerting Vendor
Which IT alerting solution is right for you? When dealing with critical IT outages time is of the essence and rapid communication plays a major role in minimizing the impact of outages, such as loss [...]
Managing the Active Shooter Risk
While extreme gun violence in the workplace remains statistically rare, the number of mass shooting incidents in the U.S. has tripled in the past few years. Since the tragedy in Newtown, Connecticut, in December, 2012, [...]
Setting Crisis Response, Communication Strategies, And Priorities
In a crisis, effective decisions and actions must precede communication. The reality is that once the instant of crisis has occurred, the process of recovery has begun. Recovery can be quite complicated and lengthy. The [...]
U.S. Extreme Weather Conditions 2018: Your Guide to Advance Prep in 2019
In 2018, the United States experienced some of its most devastating weather conditions ever. From raging wildfires to damaging street flooding and record-breaking hurricanes, extreme weather ravaged neighborhoods and cities nationwide. With climate change predicted [...]
The Role of the Apology in a Crisis
Apologies have become de rigueur in a crisis today. Sadly, “sorry” has become a word to say “when caught” and it’s rarely meant, because it’s typically the “head” (a.k.a. the Ego) talking. Often the apology [...]
Social Media: Digital Lessons Learned from Super Storm Sandy
Perhaps due to the location of Super Storm Sandy and the incredibly media savvy and connected population in New York and New Jersey, social media quickly became the story as images of flooding and damage [...]
Company Responders – A Coordinated Response to Emergencies
How does your company respond to an internal emergency? Who responds to the incident? What is the role of the team or the individuals? How do different groups or departments organize the effort? In many [...]
From “Shots Fired” to “Shooter Down” and Beyond: A Comprehensive Approach to Managing the Active Shooter Risk
While extreme gun violence in the workplace remains statistically rare, the number of mass shooting incidents in the U.S. has tripled in the past few years. Since the tragedy in Newtown, Connecticut, in December, 2012, [...]
From Disruption to Harmony: Harnessing Mobility to Orchestrate Effective Response
Mobility continues to be one of today’s dramatic trends, with media tablets and mobile-centric applications as the top two technology trends for 20121. Continuous sales growth of Windows Mobile, iOS, Android and Blackberry devices for [...]
Was 2011 the Costliest Year for Emergencies?
Although most didn’t dominate the national news for very long (the exceptions perhaps being the tornadoes in Tuscaloosa, Ala., and Joplin, Mo.), the cumulative effect of these events was substantial. One outcome was the greatly [...]
Social Media Risk Monitoring: Don’t Let Your Company Be Gazopted
*Gazopt: the act of having your reputation, your brand, your message, your identity, or a confidential communication co-opted by an unauthorized person or by one who is violating a confidence or trust. Social media magnifies [...]