Send Word Now – A Case Study

By Publisher|2019-04-28T01:08:13+00:00February 1st, 2019|

Before implementing Send Word Now’s award winning Alerting Service in 2011, The Salvation Army Greater New York (GNY) Division relied on manual call trees for emergency notification. Today, because of its fast speed and ease [...]

Managing the Active Shooter Risk

By Steve Crimando|2019-04-05T19:09:50+00:00January 25th, 2019|

While extreme gun violence in the workplace remains statistically rare, the number of mass shooting incidents in the U.S. has tripled in the past few years. Since the tragedy in Newtown, Connecticut, in December, 2012, [...]

The Role of the Apology in a Crisis

By Jane Jordan-Meier|2019-04-05T19:16:38+00:00June 27th, 2018|

Apologies have become de rigueur in a crisis today. Sadly, “sorry” has become a word to say “when caught” and it’s rarely meant, because it’s typically the “head” (a.k.a. the Ego) talking. Often the apology [...]