"May you live in interesting times" is an English expression said to be a translation of a traditional Chinese curse. While seemingly a blessing, the expression is usually used ironically; life is better in [...]
Introduction It seems there isn’t a day that goes by without another story of a cyberattack or breach. It has almost become a “breach a day”! Not only is there confidential company or customer information [...]
When asked what areas need to be improved after any crisis or emergency, respondents will inevitably list “communications” as one of the most important areas for improvement. “Communications” is, of course, a broad topic; however, [...]
What have we learned about crisis leadership during this global health emergency? Two things have really stood out. First, it highlighted the need for information – situational awareness – as perhaps never before. Second, it [...]
Introduction When you go about designing the perfect exercise, there is a lot more going on “behind the scenes” than just finding a great narrative. In fact, the narrative is often the last thing I [...]
One question I hear from clients every day is “where are we in this pandemic and where are we going?” It is an important question and one that deserves a careful and thoughtful answer. The [...]
The Wuhan Coronavirus continues to spread across the globe. As of January 27, 2020 5:00 AM Pacific Time, there are over 2,804 cases in ten countries and 81 deaths (all in China). Over 50 million [...]
Introduction It seems there isn’t day that goes by without another story of a cyber attack or breach. It has almost become a “breach a day!” Not only is there confidential company or customer information [...]
One of the biggest challenges that someone charged with overseeing a Business Continuity Program has is to prove that the program is worth its cost: “What is your program’s ROI?” I call that the “dreaded [...]
Introduction To be successful in a crisis, it requires preparation. And being prepared requires two things from each and every one responding: They must be in a constant state of readiness. Since we usually don’t [...]
Exercises are the “bread and butter” of emergency management. they are the way we train our staff, validate our plans, and prove that we can recover our company, organization or agency. What I have observed [...]
There are two things you must have in place before you begin planning a cyber breach exercise to ensure that the exercise will go smoothly. Both are critically important. You need senior management commitment and [...]