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The Role of the Apology in a Crisis

By Jane Jordan-Meier|2019-04-05T19:16:38+00:00June 27th, 2018|

Apologies have become de rigueur in a crisis today. Sadly, “sorry” has become a word to say “when caught” and it’s rarely meant, because it’s typically the “head” (a.k.a. the Ego) talking. Often the apology [...]

Challenges for Continuity Planning 2014

By Jon Toigo|2019-01-31T18:00:41+00:00January 1st, 2014|

For 2014 and the foreseeable future, trends in business continue to favor increased dependency on information technology. Truth be told, while some of the economic circumstances that accompanied the Great Recession have begun to recede, [...]