Since the establishment of Civil Defense in the 1950s and continuing into 1979 with the creation of FEMA, there have been hard working planners at all levels and departments of government, in non-profit agencies, community [...]
No matter the industry or the size of the organization, accomplished managers know that crises can take many forms. However, whether a crisis is accidental, financial, legal or otherwise, affected organizations must implement a successful [...]
With floodwaters at four feet and rising, a family in Houston, Texas abandoned their possessions and scrambled to their roof during Hurricane Harvey to sit with their pets and await rescue. Unable to reach first [...]
Any good physician will characterize a customized exercise routine as essential to maintaining a healthy body. Similarly, recurring crisis exercises that are tailored to fit the organization’s needs are imperative to maximizing crisis readiness, including [...]
According to hurricane research scientists at Colorado State University, the 2019 hurricane season is set to be slightly below average in activity. However, the National Oceanic and Atmospheric Association (NOAA) predicts that we could see nine [...]
Even the casual observer will arrive at the conclusion that in 2019, adversity affects organizations daily no matter their size, geographical footprint, or mission. We have only to look at the news headlines regarding crises [...]
Which IT alerting solution is right for you? When dealing with critical IT outages time is of the essence and rapid communication plays a major role in minimizing the impact of outages, such as loss [...]
Before implementing Send Word Now’s award winning Alerting Service in 2011, The Salvation Army Greater New York (GNY) Division relied on manual call trees for emergency notification. Today, because of its fast speed and ease [...]
While extreme gun violence in the workplace remains statistically rare, the number of mass shooting incidents in the U.S. has tripled in the past few years. Since the tragedy in Newtown, Connecticut, in December, 2012, [...]
In a crisis, effective decisions and actions must precede communication. The reality is that once the instant of crisis has occurred, the process of recovery has begun. Recovery can be quite complicated and lengthy. The [...]
In 2018, the United States experienced some of its most devastating weather conditions ever. From raging wildfires to damaging street flooding and record-breaking hurricanes, extreme weather ravaged neighborhoods and cities nationwide. With climate change predicted [...]
Apologies have become de rigueur in a crisis today. Sadly, “sorry” has become a word to say “when caught” and it’s rarely meant, because it’s typically the “head” (a.k.a. the Ego) talking. Often the apology [...]