An important way to demonstrate progress toward achieving operational resilience is to use key performance indicators. This article describes KPIs and provides examples of KPIs for resilience. Perhaps the number one concern of resilience professionals [...]
For more than 40 years, I have been teaching and pleading about ways to handle crises effectively. Given that the number of crises has remained the same during that time frame, I’m going to take [...]
We often hear that there are three basic requirements for people to live: Food, water and shelter. I think there is a fourth requirement that becomes acute following a disaster: The need to know what [...]
Is your organization’s physical security system at risk of being remotely hijacked by a cybercriminal? Physical security systems are increasingly becoming targets for cyber attacks. It is crucial to be aware of their vulnerabilities and [...]
This report highlights how different crises impact organizations from organizational losses, downtime, impact on the employees as well as financial losses. The Event Impact Management Report is designed to provide a summary of the wealth [...]
Nobody wants to get those dreaded 3 a.m. phone calls. “The servers are down.” “The backups failed.” “Ed from logistics opened a phishing email again!” These calls are an IT professional’s worst nightmare. But the [...]
Unless you have a finely-tuned crystal ball, it’s impossible to predict exactly what kind of critical events your organization will experience in the months ahead. But that shouldn’t stop you from approaching your 2023 planning [...]
Historically, Disaster Recovery plans have focused on technology (hot site) and data (back up and off-site storage). Very little attention was given to the people component. The assumption was made that the required people would [...]