Christopher Burton, Author at Risk and Resilience Hub

About Christopher Burton

Christopher Burton is a senior consultant at Avalution Consulting, where he specializes in the development of business continuity programs and solutions for organizations in both the public and private sectors. Christopher is a Member of the Business Continuity Institute (MBCI) and member of Contingency Planners of Ohio. He serves on the Technical Committee to develop an American National Standards Institute (ANSI) Standard entitled, “Organizational Resilience Maturity Model – Phased Implementation.” In addition to serving as a consultant, Christopher is a frequent author and speaker. Christopher can be reached via phone at 866.533.0575 or via email at [email protected]. www.avalution.com

Depending on an SLA? See-ya Later, Alligator

By Christopher Burton|2022-06-08T17:54:27+00:00May 29th, 2012|

To some, an “SLA,” or service-level agreement, represents a formal contract between a customer and a supplier. to others, it signifies a guarantee that a service will always be available and operational. To business continuity [...]