Dumb Crisis Comments
Once a crisis occurs, the bloviating begins, mostly by PR people. Most of these uninformed comments leave the erroneous impression that if you do maybe three things right, quickly; the problem is over before it [...]
New Challenges for Urban Emergency Management
Emergency management in urban centres must now plan for many scenarios outside of traditional events. Recently, the city of Pittsburgh announced that it is overhauling its procedures to deal with political and sports related incidents. [...]
A Roadblock on the Information Superhighway
For surreptitious Facebook users during the workday (you know who you are), a story from Singapore may give you pause. According to The Straits Times, public servants will not be able to access the internet [...]
Four Steps to Effective Crisis Communications
As part of a new e-book, Innovation Imperative, Cision Canada writer James Rubec looks at a sticky situation for Air Canada, and how the airline managed its message in the hours that followed. The incident [...]
Safety First
Preparedness and planning ahead was an ongoing theme at The World Conference on Disaster Management, according to Canadian Underwriter. This year’s conference, which took place June 7 and 8 at Toronto’s International Centre, included keynotes [...]
An Inside Job
Sometimes, the weakest link in terms of cybersecurity can come from within your own company, writes John Ginovsky in a recent article at Banking Exchange. He cites a recent report from research firm KPMG which [...]