Principles of Good Business Communications in Crisis

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Winter Preparedness Checklist

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Meet the Expert

Principles of Good Business Communications in Crisis

The Resilient Journey podcast wraps up their series on Crisis Communications with Dianne Chase, who founded Chase Media after an award-winning career in broadcast journalism as a news director, anchor and reporter. In this episode Dianne explains how to position your organization as the vindicator during a crisis and reminds us that communication done well is based on principles that don’t change. Quotable: “Nothing good ever came from poor communications.”

Listen to the Podcast

In the Know...

The Future of Business Continuity and Resilience: The Emerging Landscape Report 2021

The Business Continuity Institute is pleased to announce the launch of its new 72-page report. BCI published a similar report a year ago when most organizations were heavily involved in their response to the COVID-19 pandemic. As we begin to see the green shoots emerging, BCI wanted to learn if practitioners' sentiments have changed as well as asking new questions which have become pertinent as we move into the recovery phase. Some interesting findings emerge in this insightful report. Log-in to download your copy of the report and learn about all the findings!

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Astroworld Tragedy Had Warnings: Despite people being hospitalized after being trampled at the Astroworld festival in 2019, no detailed plans were included for handling a crowd surge at the most current iteration

While other events, including an active shooter were considered, only broad generalities were discussed for crowd control. 

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Modelling Uncertainly: A new digital model of the earth is being developed by the European Space Agency

This enhanced model could allow for better analysis of both the effects of climate change, and how to address it.

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Clear as Mud: A lack of transparency in cybersecurity has often left organizations struggling to understand new threats

By allowing separated groups to better share information, more insight and expertise can be engaged to solve problems.

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The Warm California Sun: The state of California is looking to introduce heat wave rankings

Similar to how hurricanes are ranked, the system intends to provide warnings and details about extreme heat events.

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Home Insurance: With natural disasters becoming more common and damaging, homeowners are experimenting with how to disaster-proof their houses

From fire to flood, individuals are willing to try both new and old techniques to weather the next threat.

Read More

Ransomed Health: The worst cyberattack in Canadian history has taken down the Newfoundland and Labrador health network

The ransomware attack took many of the province’s critical health systems and records offline.

Read More

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RISKWORLD 2022

Find the insights, solutions and people to help you prepare for tomorrow’s greatest threats. RIMS annual conference has been reimagined to meet the current needs of practitioners around the globe. Join 10,000 attendees, 400 exhibitors and 300 speakers for big ideas and opportunities that can only be found at the largest risk event, April 10-13, in San Francisco..

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Industry Pulse

4 Terrific Archived Webinars from DRI International

  1. Weatherproofing your Business Continuity Program: During a severe weather event, employee safety is the top concern, followed by minimizing operational disruptions. Hear business continuity experts from a variety of industries share how they prepare ahead of severe weather incidents — from hurricanes to tornadoes to hail to extreme heat — and provide insights into how they make decisions for operations, employees and facilities. Featured speakers include Scott Cormier, Vice President, Emergency Management, EC, & Safety, Medxcel, and Alicia Henderson, CBCP, Business Continuity Incident Management Manager, Enterprise Business Continuity, Zions Bancorp.
  2. New Era of Crisis Communications: Case Studies & Lessons. Shared Communication is key, especially in a crisis. Hear from crisis communications experts who will draw on their experiences to help you get a handle on what to say — and what not to say — as well as how to craft messaging that will inform others while serving your organization. Featured speakers include Suzanne Bernier, President, SB Crisis Consulting, Bob Jensen, Senior Managing Director, Strat3 LLC and Jessica Kindig, Exercise Program Manager, Indiana Department of Homeland Security.
  3. The Resilience Landscape: Today’s Relationship Between Organizational and Operational Resilience. The webinar looks at the relationship between organizational and operational resilience, and the regulations in-between, with three of the UK’s top professionals Dr. Aaron Gracey, Managing Director of Squared Apples, Mike Price, Managing Director of Resilius Consulting, and Steve Yates, CBCP, Director of Acertia Unlimited.
  4. Mindfulness Practices to Improve Incident Management. DRI Foundation’s Women in Business Continuity Management (WBCM) Committee hosts this webinar led by WBCM member Karina de Allicon who developed and teaches DRI’s new Mindfulness Practices to Improve Incident Management workshop. Mindfulness is about learning how the brain works so we can increase cognitive function and situational awareness, which helps to lower stress, spot common traps, and make better decisions when it matters the most.

Link to the webinars. No need to register.

Click HERE >>

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