What We Can All Learn about BC and DR from Last Winter's Fiserv Outage

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What We Can All Learn about BC and DR from Last Winter's Fiserv Outage

Many credit union leaders will not forget how – not only did a freak Texas storm bring down the power grid, but it also brought down parts of Fiserv, including mobile and online banking, cards and bill pay. Sarah Cooke’s recent zoom conversation with James Green, award-winning risk management thought leader, about the impact of last winter’s outage on credit unions has takeaways for every business. The article is on the HUB.

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In the Know...

2021 Remote Workforce Security Report

Securing the remote workforce has become a critical priority for organizations affected by the closing of offices and workplaces in the wake of the ongoing COVID-19 pandemic. The 14-page report explores key challenges and unique security threats faced by organizations, technology gaps and preferences, investment priorities, and more. The report is based on the results of a comprehensive online survey of 317 IT and cybersecurity professionals in the US, conducted in May 2021. The respondents range from technical executives to IT security practitioners, representing a balanced cross-section of organizations of varying sizes across multiple industries. You can read four key findings and/or register to download the full report.

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The Business of Response: Emergency responders can learn from business management approaches

A shift from a response-oriented mindset to consideration of the full disaster cycle can help minimize threats.

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Learning From Loss: The recovery of High River, Alberta from a 2013 flood offers a guide for helping other communities

A particular emphasis has been placed on mental health, as captured in a soon-to-be-released report from the Canadian government.

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From the Bottom Up: Starting disaster management at the local level

An argument for basing crisis management on regional and municipal response.

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Talk About It: Emergency Management needs to engage all members of the community

To augment limited budgets, emergency planning officials should look to gather input from as many stakeholders as possible.

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The Risk of Being Overprotective: False positives are eating large amounts of time for cybersecurity professionals

Finding a balance between robust security and allowing employees the access and flexibility needed for their jobs can be a challenge.

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Bottling a Flood: A fundraiser is being held to help German winemakers hit by flooding

Sold in sets of six authentically muddied bottles, proceeds will benefit those in the Ahr Valley.

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Industry Pulse

Weatherproofing Your Business Continuity Plan: New Webinar Coming Aug. 18

During a severe weather event, employee safety is the top concern, followed by minimizing operational disruptions. Join us August 18 at 2:00 p.m. ET when business continuity experts from a variety of industries will share how they prepare ahead of severe weather incidents — from hurricanes to tornadoes to hail to extreme heat — and provide insights into how they make decisions for operations, employees and facilities in the midst of a severe weather event.

Featured speakers include:

  • Scott Cormier, Vice President, Emergency Management, EC, & Safety, Medxcel
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