We launched the weekly Continuity eGUIDE in 2003 with a vision to consolidate and communicate resources for the disciplines of BC, DR, and EM. Since then we have published over 640 editions and now publish on Wednesday twice a month. For more than 19 years we have worked to bring our industry together. It is our passion!

2020

Vol. 595 – 10 Tips for Effective Employee Communication in the Time of Covid-19

June 3, 2020

Even if an organization handles the managerial and operational details of its response to the novel coronavirus pandemic well, the entire crisis response is bound to fail if communication with internal and external stakeholders is not timely, truthful, consistent, and coordinated. Oliver Schmidt explains the criticality of these issues.

Vol. 594 – TODAY – Colin Powell – Virtual Summit, Plus Why Storytelling is Critical

May 20, 2020

“Tell a story. Don’t spew data. People are wired to find meaning and respond best to stories and analogies during times of great stress and ambiguity. What people want as human beings is the larger story, the insights.” Jane Jordan is a 30-year industry veteran whose passion is to help professionals become better -better communicators, better leaders and better executives.

Vol. 593 – Preparedness Reforms for a More Resilient Nation

May 7, 2020

We face the most complex and dynamic threat environment in our country’s history. The array of risks before us can be managed by filling in the gaps of our domestic preparedness efforts and sustaining our commitment to capabilities that allow us to anticipate and adapt to future disruptions in a unified manner. Mark Harvey, a national security expert, shares key principles in this second article of his series.

Vol. 592 – Effectively Integrating Crisis Management for Future Resilience

April 15, 2020

Mark Harvey, Resident Fellow at the Harvard Institute of Politics, shares how the evolving world of emergency management and business continuity has created professional sectionalism, which is making the response to the current COVID crisis so difficult. After 15 years working on infrastructure protection and continuity plans with the NSC, DHS and the White House, Mark offers some observations about how the hard work of recent years has created new, unintended issues.
How did we get here?

Vol. 591 – Expert Regina Phelps Shares Seven Phases of the Pandemic

April 1, 2020

Regina Phelps, a frequent author for the eGUIDE, hears this question often. It is an important question and one that deserves a careful and thoughtful answer. Previous approaches do not help a crisis management team organize their work or manage the incident. Regina’s article examines the crisis through a new and expanded lens of a protracted and sustained incident. The approach is called: Seven Phases of the COVID-19 Pandemic.

Vol. 590 – Special Report: Business and the Pandemic Threat

March 18, 2020

Global travel is ever expanding and international tourism numbers is predicted to reach 1.8 billion by 2030. Organizations may receive little or even no notice of a pandemic heading their way. Pandemic plans must be incorporated and validated as an integral part of the BC programs. Expert Robert Clark, author of the book “Business Continuity and the Pandemic Threat”, offers a case study based upon an exercise that was run to validate a mail order organization’s pandemic plan. Although the actual exercise only ran for a matter of hours, it simulated a timeframe covering twelve weeks.

Vol. 589 – Coronavirus: Assessing Risk and Planning Initiatives — What’s Changed since the 2006 Bird Flu Scare?

March 4, 2020

If we, in RM and BCP, claim to address risk and BC, shouldn’t current assessments and plans be sufficient, with minor modification, to address the issue of a pandemic? If the answer is “No, we have to create new plans”, then we have missed the point of RM and BCP. Geary Sikich tells us more.

Vol. 588 – The Engaged Matrix Model of Organizational Resilience

February 19, 2020

To many executives, unavailability is simply not acceptable. On the other hand, recovery is still a critical capability we must continue to pursue. However, we need to understand that this is not a message that will convince customers of our value. We must, instead, market ourselves as the function that assures availability and prevents disruption. Scott Baldwin explains.

Vol. 587 – Climate Change Puts New Pressures on Resilience Managers

February 5, 2020

When it comes to dealing with a changing climate, we cannot rely on existing assumptions. We cannot eliminate the risk so we must work out how to mitigate it. “Adapt or Die” is an old adage for business – never truer than in 2020! Lyndon Bird writes of brush fires, storms and weather issues that will be more problematic in the years to come.

Vol. 585 – The Evolution of Cyber Attacks, Evolving with the Times

January 16, 2020

Our responses to cybercrime must be faster, and just as targeted as the attack. Enhancing the crispness of standard operating procedures, consistently applying patches and system upgrades in a timely fashion, and being future forward by applying AI growth to our mitigation tactics, as well as our infrastructure growth is no longer an option, but a necessity. Michele Turner tells us more.