We launched the weekly Continuity eGUIDE in 2003 with a vision to consolidate and communicate resources for the disciplines of BC, DR, and EM. Since then we have published over 640 editions and now publish on Wednesday twice a month. For more than 19 years we have worked to bring our industry together. It is our passion!
2025
Vol 718 – The Big Picture: Adaptive Business Continuity
October 4, 2025Since 2015, thought leaders David Lindstedt and Mark Armour, have pushed our industry to rethink how organizations prepare for disruption. Their message: focus less on rigid plans, and more on building the capabilities that keep services running within a realistic range of losses—while respecting organizational constraints.
David and Mark transformed years of proven practices into a manifesto and later into a book. Recently Mark published a 7-part “Re-introduction” series, and we’ve gathered all the articles in one place for easy access on the HUB. Not everyone knows about ABC and not everyone agrees with it. But, over the years BCM professionals have found the approach worth serious consideration. What do you think?
Vol. 717 – The Emperor’s New Clothes: Organizational Resilience and BCM Revisited
September 18, 2025Back in 2019 BCM professional Scott Baldwin was searching for clarity. Like many of his peers, he was excited by the promise of “Organizational Resilience” but frustrated by the lack of substance behind the term. At that time Scott launched a survey of professionals, followed by an article on the HUB. His article captured an inflection point: a moment when the field seemed to be pivoting toward something new but hadn’t yet figured out how to deliver it.
Over the past six years Scott has worked to answer the questions it raised. He revisited the survey and original article along with updates on how those unresolved questions led to the development of a measurable, capability-based framework – a new way of approaching operational resilience.
Vol. 716 – Lessons Learned from Hurricane Katrina: Twenty Years Later
September 5, 2025Twenty years have passed since Hurricane Katrina devastated the Gulf Coast, yet its legacy as a national tragedy and a critical learning moment endures. Beyond the immense human suffering and physical destruction, Katrina exposed deep systemic failures—and, in its aftermath, prompted significant improvements in preparedness, response, and infrastructure.
This catastrophic event left a deep impression on author Kathy Rainey, who was at the time – publisher of the Disaster Resource GUIDE. The reality — human networks and entire social organizations collapsed. These social networks, especially in low-income neighborhoods, were crucial to people’s survival. They were fractured in the storm. Yet, and even today, as Kathy cautions, many vulnerabilities remain unresolved.
Here are 9 lessons learned over the past two decades.
Vol. 715 – Operational Empathy: A Critical Asset for Crisis Leaders
August 22, 2025In the fast-paced world of crisis response, every second counts. But so does every word — and the way it’s delivered. There is one overlooked leadership asset that consistently determines team performance and long-term resilience: empathy.
Crisis management professional, Ghaida Alkhateeb, has experience leading operations in high-pressure environments, including GSOCs. In this article she shares insights for crisis leaders who want to move beyond checklists and command tones.
Ghaida outlines 3 actionable strategies to embed empathy into the operational playbook — not as a nice-to-have, but as a force multiplier. Her practical advice includes common pitfalls and solutions plus tactical takeaways.
Vol 714 – Weather Whiplash: A Rising Challenge for Resilience Professionals
August 7, 2025For professionals in risk management, business continuity, and incident response, weather whiplash is more than a meteorological curiosity, it’s a growing operational threat.
The world has witnessed record-breaking heatwaves, intense storms, and unprecedented flooding—all within short time frames. These rapid transitions, known as weather whiplash, are becoming more frequent and severe, posing risks to infrastructure, agriculture, public health, and the economy.
Simon Beer, MBCI, provides strategic real estate leadership for a global pharmaceutical company where he supports highly regulated manufacturing and supply chain operation within safe work environments. In this meaty and practical article Simon outlines issues and provides clear-cut takeaways.
Vol 713 – Lessons from the Texas Hill Country Flooding for Resilience Professionals
July 17, 2025The Texas Hill Country floods left a path of destruction and heartbreak. It also brought immense challenges. Practitioners know well the weight of public expectation during a disaster. National attention transitions to social media for “hot takes”. Resilience professionals have an opportunity here to learn from the public’s reactions and offer action steps to mitigate future disasters.
In the week following the floods, Carrie Speranza, president of the IAEM USA Council, experimented with her social media accounts targeting messages with lessons learned and preparedness recommendations. The posts quickly gained steam across multiple platforms. In this article she shares 7 messages that can change behavior and protect us in the next disaster.
Vol 712 – Crisis Stress: How and Why Crises Affect People and Performance
July 3, 2025In this first of an 8-part series, crisis management expert Bob Chandler says it’s crucial to understand how these events impact professionals and civilians and potentially lead to conditions like acute stress disorders, acute crisis episodes, or post-traumatic stress disorder (PTSD). Learn about the differences between chronic, lower-order stress, acute stress, high stress, hyper stress, and traumatic stress.
Check back weekly on the Risk and Resilience HUB to read Parts 2 – 8. Topics include: Acute Stress Response (ASR); Psychological and Cognitive Effects; Impact on Concentration, Memory, and Focus; Importance of Assessment and Training for Crisis Managers.
Vol 711 – How to Foster a Culture of Cybersecurity in Your Organization
June 21, 2025A culture of cybersecurity means everyone in your organization takes ownership of protecting digital assets, sensitive data and day-to-day systems. It goes beyond installing firewalls or buying antivirus software. Building the right mindset is just as important as having the right tools.
Most breaches aren’t due to complex hacks but to simple human mistakes. In 2023, negligence or carelessness resulted in 98% of cases. IT expert Zac Amos lays out 7 tips to build an effective cybersecurity culture.
Vol 710 – Fatigue, Leadership, and Decision Making in Crisis
June 5, 2025Crisis management isn’t just built on backup generators, cloud platforms, and policy documents. It lives and breathes through people, often sleep deprived, under pressure, and running on rubbish vending machine coffee.
In a crisis, we expect leaders to stay calm, make fast decisions, and radiate confidence like a TED Talk speaker on their third espresso. But the truth is, crisis management is messy, emotional, and profoundly human. In this article Luke Blake explores why managing people, not just plans, is at the heart of crisis response. When we get the human side of crisis management right, everything else follows.
Vol 709 – Addressing 7 Cybersecurity Challenges of Extended Reality
May 22, 2025Extended reality (XR) — a term that includes virtual reality, augmented reality and mixed reality — is gaining traction across industries like manufacturing, health care, logistics and energy. From real-time virtual collaboration to immersive training simulations, it holds game-changing potential, but adds cybersecurity risk.
For IT leaders, cybersecurity professionals, and crisis managers working in business and industrial environments, XR systems open up new threat surfaces that conventional defenses may not fully cover. Tech writer Zac Amos outlines seven ways to address cybersecurity challenges introduced by extended reality.
Vol 708 – (Re)introducing Adaptive Business Continuity with New Perspectives
May 8, 2025At any point have you questioned traditional best practices in business continuity (BC)? Do you seem to concentrate on documentation rather than preparedness? Compliance rather than recoverability? Do your efforts provide true business value?
If these questions resonate with you, take some time to learn about Adaptive Business Continuity. Its focus is the continuous improvement of capabilities that will allow an organization to continue or recover its services following an uncontrolled unavailability of resources (including locations) and people.
This is the first in a series of articles by industry thought leader Mark Armour in which he will dispel some of the misconceptions.
Vol 707 – Emergency vs Crisis Management: Different Purposes, Distinct Approaches
April 17, 2025Crafting business continuity and crisis management programs that thrive in fast-paced and regulatory-heavy realms is complex and nuanced. Author and resilience professional Laura Jury shares an approach that is distinctly human-centered, designed not merely to safeguard shareholder value but to provide robust, practical pre-planning and a resilience-building framework.
In high-stakes environments two critical but distinct disciplines come into play: Emergency and Crisis Management. While often used interchangeably, these functions serve different purposes and require distinct approaches, resources, and skill sets.