Not surprisingly, natural disasters like Hurricane Ian can have huge impacts on business continuity for companies within its area of effect. However, even outside of that range, companies can easily find themselves with unanticipated service outages, if their cloud providers are hit by winds, power outages, or flooding. This can be a surprise to companies who assumed their cloud services would always be available. Says Naveen Chhabra to Network World, “Public cloud providers call cloud services fully managed, and that creates a perception challenge, that as a customer, I don’t need to build resilience in.” This sort of assumption can mean significant downtime for organizations, with all the extra costs that entails, with a recent IDC report estimate an average of $250,000 an hour.
Instead of relying on a single provider, companies should look into maintain redundancy in their cloud services. Similarly, companies can benefit from using providers that have solid disaster plans, whether through using battery and generator backups to keep things running when power grids are disrupted, by keeping extra fuel on site to run those generators, or by maintaining mobile response teams trained to support continued service under extreme conditions.
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