When systems are down, every minute matters, as the costs for a company quickly ramp up, and the effects of disruptions on their customers continue to grow. In the aftermath of an incident, companies need to be aware of their work recovery times, and do what they can minimize them, and allow operations to return to normal, according to an article in TechTarget.
As for what a company can do to help reduce those times, the answers are varied, but one of the key things a company can do is to examine in detail how critical any application or service is, and rank them all in order of importance. With that information, a recovery team can better focus their effort on the most needed services, and deferring others until resources are freed up at a later date.
Just as important in keeping recovery times low is regular testing, in terms of ensuring staff are familiar with the recovery processes, and that the processes are up to date. Since patches and updates are constantly being rolled out, the process that was documented last year may not still be fully applicable, and testing will help capture these changes before an incident occurs.
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