While disasters like earthquakes and tsunamis occur with little to no warning, other disasters provide days or even weeks of warning, such as hurricanes and droughts. Regardless of the number of days of advance warning [...]
Some may dismiss satellites as old, outdated technology, but in reality, they are a disaster response tool that every organization should have in its arsenal. Satellites are a mainstay in large corporations and government entities, [...]
Assembling sandbags in Virginia Beach, Va., before Hurricane Florence’s arrival. AP Photo/Alex Brandon Daniel P. Aldrich, Northeastern University Soon after my family moved to New Orleans in the summer of 2005, we heard Mayor Ray [...]
Satellite communications facilitates connectivity in remote communities. Effective disaster response requires expertise across a wide range of sectors. How various sectors interact and exchange information can be critical to a positive outcome. Often, each sector [...]
Businesses of all sizes today use voice over IP (VoIP) technology for their phone systems. The use of data networks for transporting voice communications has grown dramatically over the past 20 years. VoIP leverages the [...]
For those of you whose organization use a contact center to handle incoming phone calls you know how important the system is to your business. But how well are you protecting that important investment? What [...]
It’s something we generally take for granted: voice communications. And yet, without it, most businesses will have difficulty surviving for an extended period of time. How has this important business asset evolved over the past [...]
What will it cost for your organization to use satellites in emergency situations? The following comments and accompanying chart can be a starting point for your evaluation of satellites. The Publisher sought input from a [...]
Some believe that satellites are too expensive, too technical and not practical for an emergency situation. Disasters can occur anywhere and anytime. It is critical to maintain communications for successful disaster or emergency response, so [...]
This information comes from the Gartner Hype Cycle for Business Continuity Management and IT Disaster Recovery Management, 2013. Definition: Ka-band satellite communication (satcom) services are designed to augment and replace Ku-band very small aperture terminal [...]
From hurricanes to earthquakes, and from tsunamis to volcanic eruptions, the brutal calculus of cost – whether it’s measured in financial terms or in human lives – is being mitigated through new collaborative efforts of [...]
It is likely that every first responder has been confronted with the need to establish and maintain communication links when local terrestrial or cellular networks are unavailable, insufficient or damaged. In those situations, satellite systems [...]